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The FALDP Docket -- Florida Association of Legal Document Preparers Monthly Newsletter
December 14, 2013

Florida Association of Legal Document Preparers

The FALDP Docket

Volume 4; Issue 12
December 2013


Members and Friends


This free newsletter is published every month for the benefit of FALDP members, legal document preparers, and friends.


Announcements


Online Course Special - Through Monday 12/16

Pay full price for any course and choose a second course of equal or lesser value for free. After registration simply send us an email to staff@faldp.org with"My Free Course" in the subject line to let us know which course you want for free. We are proud to offer a growing curriculum of courses to help document preparers help consumers. Our online document preparation courses are entirely self-paced. We offer these discounted courses to thank our members and friends for continued support throughout the year.

  • Debt Defense
  • Introduction to Preparing Florida Legal Documents
  • Personal Bankruptcy - Chapter 7
  • Estate Planning & Living Trusts
  • Post Conviction Document Preparation
  • Preparing Florida Divorce Documents
  • Becoming a Successful Landlord
  • Immigration - Sponsoring a Foreign Born Spouse
  • http://www.faldp.org/Online-Courses.html

    Online Courses


    Goal Setting for 2014

    Over the holidays I make multiple lists of my goals for the new year. I have done so for at least the past ten years. As I make the new year's list, I review last year's list to see whether I reached, surpassed, or discarded my previous year's goals. If a goal is still important, and I haven't reached it yet, I transfer it onto the goal list for the coming year. I break my goal list down into categories to include travel, family, financial, business, etc. Sometimes I find that a goal is not important anymore, and simply discard it.

    Business Goals for 2013 which we reached include:

    Offer more classes - specific classes changed from what I had originally planned, however, I am pleased that we now offer eight classes.

    Streamline and enhance FALDP site - the site is more manageable now with two separate navigation systems - one for consumers and one for document preparers -- however I don't think my job here will ever be complete - it is an ongoing adventure.

    Increase FALDP membership - I am pleased with the progress, we now have around 100 members, however, this is also a never ending goal.

    Do you set goals for the upcoming year? Would you like to share? We'd love to hear about them. staff@faldp.org or 800-515-0496


    Surviving Paypal Chargebacks

    A week or so ago, I received an email message from paypal stating that a portion of my funds were on hold due to a customer charge back. Upon reading the information in the paypal resolution center, I learned that this customer had claimed that a payment was unauthorized. The transaction was in August, but there is no time limit in the credit card rules for charge backs for unauthorized payments. How I supposedly had made an unauthorized payment, I still don't know. The very nature of paypal is such that, the member never has the purchaser's card information.

    Anyway, as soon as I received the email from paypal, I uploaded several files into the resolution center. These included a few of the emails between the customer and me. One in particular from in the customer stated the exact amount of the payment, and that she would be making payment that evening. I also uploaded the Disclosure and Disclaimer from my site - www.for-the-people-of-florida.com/disclaimer-and-disclosure.php. I explained to paypal in my cover email that customers cannot access the payment features on my site without acknowledging that they have read and accept my policies, disclaimer, and disclosure.

    I called paypal the next day to see about having the hold released from my funds. The customer service agent, immediately reviewed the dispute files, saw what I had uploaded, and released the hold then and there.

    I had never had a dispute with this customer. She had never said she was the least bit dissatisfied. The payment in question was her initial payment, and she had made two subsequent payments since. I can only guess that she wanted some extra Christmas money, and thought I was a good target. Wrong!


    Updated Google Map


    The Google Map on the Member Directory has been updated. Please check it to make sure that your information is correct. If you would like a scan of your business card we can add that to the map also. If you have a website and it does not appear on the google map, likewise let us know. Check it out here - Google Map


    We Now Offer Website Design, Site Maintenance, and Content Editing or Content Creation


    Turn Key Bundle Owners are entitled to a website as a part of their bundle. We build a custom site using the content provided, then hand over the log in and password to the Turn Key Owner. Visit our Website Design page. Or you can find it under Doc Preparers Resources on our site. We include site coaching sessions so that Turn Key Owners can learn how to make site updates and changes. However, we know that not everyone feels comfortable with site building, so we are now offering design services. We will take care of the site maintenance and make updates as requested. We will even build a completely new site for members who are not Turn Key Owners; or Turn Key Owners who need a second website.

    Member's Announcements & Contributions


    We accept member's announcements and appreciate your contributions. If you have an announcement about your business, an expansion of services, moving your offices, or winning awards, please send us the information and we'll include it in our newsletter. Your announcement needs to be pertinent to your business, we are unable to include announcements about other trade associations, clubs or groups.

    If you would like to write an article, editorial, opinion piece, or web page please let us know. We are always in need of fresh information and insights.


    Don't have a site yet? Try Site Sell


    Site Sell Link you'll open yourself to whole world of possibilities. Many business people struggle with web marketing, SEO, rankings, analytics, and advertising. SBI does most of the work for you. Give it a go - you won't be disappointed.
    FALDP Contact Information:
    Main number – (941)237-0951
    Toll free - (800)515-0496
    Email – staff@faldp.org

    PLEASE LINK YOUR SITE TO WWW.FALDP.ORG
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